9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 2668411880
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to you. This secure method allows you to log in without needing a password or email. Simply enter your number and verify the OTP for easy and secure login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and click "send OTP" again if necessary. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, please send your updated KYC (Know Your Customer) details via email to our customer support team. This will facilitate the process of transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it to ensure you have the most up-to-date version. This should allow you to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This restriction applies to all users, making it clear what funds are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure registration process. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to resolve. This wait time is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn by any other user. You can withdraw winnings earned from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If you still have issues, you can contact their customer care centre for assistance.
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